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BOOKING TERMS & CONDITIONS

The following terms and conditions apply when booking and paying for your fitting.

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  1. Appointments are 60 minutes long.

  2. We allow a maximum of 3 guests to join the bride (any additional guests will incur a surcharge and must be arranged prior).

  3. Kindly wear nude or white seamless underwear.

  4. If you need to reschedule your appointment, please notify us by email or WhatsApp at least 24 hours before booking. This allows us to accommodate other clients. Failure to do so will result in a forfeiture of your booking fee.

  5. Should an appointment not be rescheduled within six months from the original booking date, the booking fee will be forfeited.

  6. To ensure fairness to all our clients, a maximum of 2 reschedules are allowed. Otherwise, the fee is forfeited.

  7. ​Please note that refunds are not applicable under any circumstances.

WEDDING DRESS TERMS & CONDITIONS

We require a 60% deposit to secure your wedding dress order.

Our lead time is 6 months. Unless an express order is placed (availability dependent)

On payment of 60% deposit, you agree to the following terms & conditions:

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  1. Your 60% deposit is non-refundable once the order is placed.

  2.  The balance of your order will be due before collection day.

  3. If the balance of your purchase is not paid or your dress is not collected within three months of arriving, Nyfi Bridal Collection has the right to cancel your order and use the deposit to recoup costs.

  4. Services such as alterations/dry cleaning are available at an additional cost.

  5. No changes of order or refunds will be allowed if notified after 24 hours of 60% deposit being received.

  6. Nyfi Bridal Collection is a bridal shop and thus can’t offer exclusivity on our dresses.

  7. Returns & refunds are not applicable.

EVENING DRESS TERMS & CONDITIONS

We require the full amount of your evening dress to be paid before placing your order.

On payment of the full amount, you agree to the following terms & conditions:

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  1. Your payment is non-refundable once the order is placed, as our designer gowns are imported per order. 

  2. The measurements given to your stylist are correct, and the size was confirmed with you before the payment was made. 

  3. Services such as alterations/dry cleaning are available at an additional cost.

  4. No changes of order or refunds will be allowed once payment is made.

  5. Nyfi Bridal Collection can’t offer exclusivity on our dresses.

  6. Returns are not applicable.

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